EduCare is the UK’s leading provider of essential duty of care and safeguarding training with over one million course completions in the last 12 months. They are part of Tes Global, which has a highly successful teacher Education and Training arm, Tes Institute, which is now one of the UK’s largest qualifiers of teachers and a leading edtech provider of digital services to teachers and schools.
EduCare had a bespoke proprietary learning environment with 7 separate learning management systems (LMS). This was complex and costly to maintain, and they were heavily reliant on a single external agency. The wanted to consolidate the platforms into one LMS, and have a more contemporary, user-friendly and feature rich system.
It was also key that the new LMS was open source and supported by multiple partners to give them freedom of choice should they need to switch providers in the future (to prevent vendor “lock-in” in the future).
Management of the system was previously outsourced, and they wanted an intuitive system that was flexible enough to be customized for their bespoke needs and onboarding processes so they could take much of the management in house with ongoing support from a partner.
Other key requirements included:
After a thorough procurement process, EduCare selected Accipio as their Totara Partner. They were impressed with our dynamic and contemporary approach. We worked with EduCare to implement the world’s largest Totara Learn platform with over 500,000 users.
We combined 7 existing learning management systems into one, and the migration was completed three months early. This involved migrating 100,000s of users, 120+ courses and 6,000 customers.
Some of the key customised features included:
FREEDOM TO SAVE
We saved them considerable time by:
FREEDOM TO LEARN
Feedback from end users has been overwhelmingly positive, with 98.5% saying they would recommend EduCare’s online learning service.
The platform uses a bespoke, engaging course format to focus on completion (so learners know exactly what they need to do, and when) and improve intra-course navigation.
FREEDOM TO INNOVATE
Totara’s flexible open-source nature has allowed us to develop innovative plugins to tailor the platform for Educare which has:
FREEDOM OF CHOICE
Because Edcuare uses Totara, they are no longer restricted to working with just one provider or a propriety code base. They now have freedom of choice, supported by a competitive landscape which keeps on innovating.
They have been able to take platform management and customer service in-house, and built the system around their processes – not the other way around.