As the organising body for the most-watched sports league in the world, we work with Member Clubs and the other authorities to improve the quality of the sport, both in England and across the world.
This includes the delivery of a world-class youth development system with four key functions: Education, Coaching, Elite Performance and Player Care.
Having an effective learning platform is integral to delivering the our comprehensive learning and development plans. We had a platform in place, but this was not delivering to the required standard. The platform needed to be improved in terms of configuration, user-experience and new bespoke functionality.
We were working with an ex-Totara partner, and looking for a partner that provided a high-quality/responsive help-desk support, but also pro-active consulting engagement (with regular workshops and check-ins) to ensure the system supported their business requirements on an ongoing basis.
After a robust selection process, we used the “Freedom of Choice” and selected Accipio as their new Totara partner to tap into their deep expertise and innovative extensions (including apprenticeship delivery plugins).
Accipio upgraded the platform to the full Totara TXP Talent Experience Platform suite with supporting App. Together, we worked to deliver a world-class platform which includes the below.
Freedom to innovate: Because Totara is open-source, we could extend the platform for their bespoke requirements:
The platform has just under 10,000 users and is used widely across the organisation and by members. Over the last three months there have been 130,000 pageviews (approximately 500,000 per annum), and almost 2,000 pieces of evidence have been uploaded by users. Feedback on the new platform has been brilliant, and new parts of the business are engaging very positively again.
The solution’s success is centred on all of the four freedoms:
• Freedom to learn, engage and perform. The site makes full use of the Totara 13 Learning Experience Platform suite, from complex user journeys with multi-tenancy to social learning (engage) and performance activities (reviews and evidence);
• Freedom to innovate. We were able to extend the platform for their unique requirements. This included a number of integrations and an end-to-end apprenticeship delivery with video solution.
• Freedom to save. We reduced costs by over £30,000 per annum compared with the previous supplier. We were able to optimise hosting and other arrangements, whilst ensuring the system was fast, reliable and robust.
• Freedom of choice. Finally, they had the freedom of choice to switch partners to create a world-class learning platform to support their clubs and other stakeholders.